[N] Is there a current Bug with Arial Font? Problems in Spreadsheet since some days

Hi @NScale, :wave:

While @DmitriiV is currently unavailable, I will be working on your issue in the meantime and will keep you updated on any progress

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Hello @Nikolas ,
Keyboard is QWERTZ Layout, input language is german.

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Hi everyone, I’ve been experimenting the same issue, the accents are not displayed correctly (replaced by signs like % or even letters with accents but not the good one “è” replaced by “Ë”, “é” by “È”… but when I copy/paste the text, the corrects accents appears.
Only in Spreadsheet, nothing in Documents.
Only in Arial font.
Appeared around 1-2 month ago approximately.
Windows 11 in French language.
The bug disapears when switching to any other font.

So interrested in potential solutions :slight_smile:

Quick followup… just in case some else find the same bug.
I followed the instructions here [N] French accented letters are not correctly displayed - Desktop editors - ONLYOFFICE Community
Deactivate “graphics acceleration”, restarted OnlyOffice. Nothing changed. Turned all cells to Bold (nothing changed), turned back to regular : went back to normal.

Thanks to the teams on the other thread for the info !

Hello @Nikolas , hello @DmitriiV,
do you have some news for me? I cant figure out where the Problem is, and due to sensible Informations and long entie lists i can not transform everything in a new file. If i open the .xlsx with other programms, like LibreOffice or MS Excel, i have no Problems with the Font.

Regards

Hey @NScale, @tiftiff, :wave:

We’ve logged this as a bug: “Incorrect display of letters with umlauts in Arial font.”

We haven’t pinpointed the cause yet, but we’re actively investigating. I’ll keep you both updated on any progress or fixes. Big thanks to both of you for your help in reporting this!

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Hello @Nikolas
thank you for your reply. Please keep me/us updated. I have a lot of Sheets in my Spreadsheet datas, so it is not practicable to format all single to an other font. I hope on a solution soon to fix this, its very annoying to read in the Sheets with this bug.

Regards

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Good morning,
with update to OnlyOffice 9.1.0 the bug is still there.
Regards

Hello @NScale
We’re still working on the mentioned bug. We will contact you once we have something to share.

@Alexandre is there an update?

Sadly, no news at the moment. I will keep you posted.

Hi! Just a bump for this issue! It forces me to allow my team to use MIKROSCHROTT again, so it’s urgent, and it concerns not only the (entire…) German writing community with äöü, but as it seems, also French writers with é etc. And in this case, probably nearly everybody except English-only-writers.
Happens to me not only in Arial, seems not to be bound to a Font as far as I can tell (right now happens in Calibri that was the font set by default in a new spreadsheet).

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Here is the issue for the French writers…

Hello @ursdiego

We are actively working on this issue. I will keep you posted on the details.