OnlyOffice not starting on Windows 11 24H2

[Nikolas]

Hi @Massy,

Try this:

Black screen in the main console or at any document opening

Let’s try the following solution. My friend suggested launching the editor with GPU disabled using the following steps: Press Win + R insert “%ProgramFiles%\ONLYOFFICE\DesktopEditors\DesktopEditors” --disable-gpu Press Enter

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To help us reproduce and troubleshoot this, could you share:

1. Your PC specs (e.g., CPU, RAM, GPU, and any relevant drivers)?
2. A short video of the installation process and attempting to open the editor (showing the stuck screen)? You can upload it to Google Drive or similar and share the link.

This will give us a clearer picture of what’s happening. Appreciate your help!