Workspace upgrade to 9.4.0.129 fails with communityserver install (packages version)

[sosfc]

Hello Community,
Ugrading packages version of workspace 9.3 to 9.4 with the provided script install-debian.sh -u true -it WORKSPACE , the install fails with communityserver.
When I look the install logs, it says “apt-get install -o Dpkg::options::=–force confnew -y -only-upgrade onlyoffice-communityserver elasticsearch=7.16.3”
There is also a warning saying /usr/local/bin is not in the path, but after checking it
Linux debian 12
Have I missed something ?
Fernand

[Alexandre]

Hello @sosfc
Did you use fresh installation script for the update process? Could you also please attach the installation logs for our review?

[sosfc]

Hi

Thanks for your reply. I used the same script that I used for installing. Should I update it ?
Here are the apt log

history.log (3.6 KB)

logs

[sosfc]

Hi

Just did the upgrade with the new script install-debian.sh and it fails at the same step. I tried to force it with dpkg –configure onlyoffice-communityserver but did not succeed
Here are the apt logs

history.log (4.1 KB)

[Constantine]

Hello @sosfc

Thanks for the log. Can you share current versions of all Workspace components? You can find them in Control Panel.

[sosfc]

Hi, Is that what you expected ?

[Constantine]

Even better, thank you. Can you run the script again and share outputs from the terminal too? Also, please share logs of Workspace after running the script and check /var/log/dpkg.log for the time of update too.

[sosfc]

Hi
Thank for your reply. Here are the files

dpkg.log (32.8 KB)

terminal.log (46.3 KB)

[Constantine]

Would it possible to share logs of Workspace too? They are located in /var/log/onlyoffice/.

[sosfc]

Hi
There is the archive

radicale.log (12.8 KB)

svcBackup.log (8.7 KB)

svcFeed.log (9.2 KB)

svcFilesTrashCleaner.log (15.0 KB)

web.api-system.sql.log (6.2 KB)

web.api.log (4.9 KB)

web.controlpanel.06-08.log (4.7 KB)

web.files.log (1.1 KB)

web.log (3.9 KB)

web.sso.05-25.log (88 Bytes)

[Constantine]

Many thanks. According to the provided logs, the update fails at this step:

-> removing [ingest-attachment]...
dpkg: error processing package onlyoffice-communityserver (--configure):
 installed onlyoffice-communityserver package post-installation script subprocess returned error exit status 1

Apparently, it fails to download the dependency. Please try running the command /usr/share/elasticsearch/bin/elasticsearch-plugin install -b ingest-attachment to install it manually.

In case this solution fails, try downloading it from this link, placing it somewhere on the server, e.g. /tmp, and changing the postinstall script.

Here are the details:

1. Find /var/lib/dpkg/info/onlyoffice-communityserver.postinst script;
2. Locate /usr/share/elasticsearch/bin/elasticsearch-plugin install line;
3. Change it to /usr/share/elasticsearch/bin/elasticsearch-plugin install -b file:///tmp/ingest-attachment-7.16.3.zip;
4. Run dpkg --configure onlyoffice-communityserver.

If this workaround fails, first of all, please check availability of https://artifacts.elastic.co, then for the postinst script change set -e to set -xe and run dpkg --configure onlyoffice-communityserver again. This will provide more detailed log, which you will be able to share for additional analysis.

[sosfc]

I’ll try that.
Please confirm that to upgrade, I must first run the script install_Debian.sh and run your command once it has failed

Thanks

[sosfc]

Ok, here is what I did :

/home/sosfc# usr/share/elasticsearch/bin/elasticsearch-plugin install -b ingest-attachment
bash: usr/share/elasticsearch/bin/elasticsearch-plugin: Aucun fichier ou dossier de ce type
root@workspace:/home/sosfc# /usr/share/elasticsearch/bin/elasticsearch-plugin install -b ingest-attachment
→ Installing ingest-attachment
→ Downloading ingest-attachment from elastic
→ Failed installing ingest-attachment
→ Rolling back ingest-attachment
→ Rolled back ingest-attachment

ERROR: plugin directory [/usr/share/elasticsearch/plugins/ingest-attachment] already exists; if you need to update the plugin, uninstall it first using command ‘remove ingest-attachment’

I tried to remove it / reinstall it :

/usr/share/elasticsearch/bin/elasticsearch-plugin remove ingest-attachment
→ removing [ingest-attachment]…
root@workspace:/home/sosfc# /usr/share/elasticsearch/bin/elasticsearch-plugin install -b ingest-attachment
→ Installing ingest-attachment
→ Downloading ingest-attachment from elastic
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@ WARNING: plugin requires additional permissions @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

• java.lang.RuntimePermission accessClassInPackage.sun.java2d.cmm.kcms
• java.lang.RuntimePermission accessDeclaredMembers
• java.lang.RuntimePermission getClassLoader
• java.lang.reflect.ReflectPermission suppressAccessChecks
• java.security.SecurityPermission createAccessControlContext
  See Permissions in the JDK
  for descriptions of what these permissions allow and the associated risks.
  → Installed ingest-attachment
  → Please restart Elasticsearch to activate any plugins installed
  sudo dpkg --configure onlyoffice-communityserver

When I run sudo dpkg --configure onlyoffice-communityserver, it fails (see attached log file)
Thanhs

terminal.log (5.4 KB)