When annotating PPT during presentation on ARM Linux touchscreen device, next animation is triggered unexpectedly

Desktop editors
,
1

  • Model: Seewo MT61

  • CPU: Phytium D2000 (ARM architecture)

  • OS: Kylin Linux V10 SP1 (2203 release)

I am a student in China, serving as the classroom technology monitor responsible for managing the teaching touchscreen display. The school previously used WPS Office, but due to WPS Office being unactivated and inconvenient to use, I switched to OnlyOffice.

However, when using OnlyOffice on the above ARM-based Linux touchscreen device, I encountered the following bug during classroom teaching:

When presenting a PowerPoint slide and trying to make annotations (using touch input), the system incorrectly triggers the next animation effect instead of performing the annotation action properly.

This issue does not occur in WPS Office under the same conditions. It has caused inconvenience for teachers who rely on annotations during lessons.

2

Hello, @jinyicheng !

Thank you for your report!

We were able to reproduce this behavior on our side, and we’ve forwarded the issue to our QA team for further investigation.

We’ll update this thread as soon as we have any news.

4

Hi, @jinyicheng !

Thank you again for taking the time to report this issue and for the detailed description.

This issue has now been registered in our internal bug tracker.

Unfortunately, we do not have an exact ETA for the fix yet, but we will update this thread as soon as we have any news to share.

Best regards!

5

Hello, @jinyicheng !

We have just released a new version 9.4.0 that brings the fix to this issue. Please update ONLYOFFICE to the latest version and check the situation again.

Best regards!