Unable to install the ONLYOFFICE inside the Venn platform. I can download it however i am unable to install it, there an error: the parameter is incorrect. what should i do?

Unable to install the ONLYOFFICE inside the Venn platform. I can download it however i am unable to install it, there an error: the parameter is incorrect. what should i do?

Hello @cmiape, welcome to the community!

To better understand the issue, could you please provide the following:

  1. Which ONLYOFFICE product are you trying to install — Desktop Editors?
  2. A screenshot of the exact error message you’re getting.
  3. Are you installing it directly on your OS, or specifically inside the Venn secure enclave?
    If inside Venn, has your Venn administrator added ONLYOFFICE to the list of approved applications?