Sometimes Excel files won’t open and I have to restart Docker, even for small Excel files. I don’t understand why.
Hello @dario.ugliola,
What version of OnlyOffice Docs are you using? (docker ps
command’s output)
What operating system is it running on?
Please also provide a screen recording showing how the issue is reproduced, as well as the Document Server logs after the issue occurs (/var/log/onlyoffice/documentserver - inside the container).
I am using the latest version (onlyoffice-server9.0.3.1) of Docker on Rocky Linux 9.
I can’t find any errors in the logs regarding the file and IP, but it won’t open.
The same file won’t open from the OnlyOffice desktop app either.