Quota exceeded on main page, but not within ai-agents

i set up ai-services with openai. It workes well within the ai-agents, but not on the main page. There it will always gives “Error: 429 You exceeded your current quota”.

It seems like old settings are saved and cannot be changed. (marked in yellow: “Schule”)
Tried to rename Ai-Provider to that name with no success…

Hello @henning.schade

What do you refer to as “ai-agents”? The menu on the screenshot is exactly called AI Agents, which is a bit confusing.

It works here:

it doesnt work here:

Thanks for the reply. May I know which version of Desktop Editors is being used and its installation type (EXE, MSI, flatpak, etc)?

Community-Version 9.2.1.43 (x64 exe)
but it seem independant from the editor, because the problem persists when using the browser

Thanks. May I know which tariff is being used for the AI subscription? Usually this situation happens due to key limitations, is it possible to create a new API key and try again?

Using OpenAI, budget is positive. Reset API multiple times
Tried other AI-Services via OpenRouter. Same issue

Deletet and reset KI-Setting within OnlyOffice. In the dropdown-menu on the main page the old option still remails! I think this is realted to the same problem…

Can you check RPM and TPM of the API key for ONLYOFFICE and share this information?