Opportunity History Getting Deleted

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Our opportunities in the workspace are projects that often take many months, or even a year to complete. We are starting to notice months of notes being deleted off the beginning of the history on the opportunity file. Its a really big problem, as we often have to reference much older notes or emails.

Here is a screenshot of the section I am talking about.

Its almost as if some opportunities have a max limit for notes because others still have notes going back a year or more. Where one important opportunity just lost everything up to December.

As I said, this is a huge issue for us. We are going to have to start spinning up alternate servers to reference old information really soon.

We did some testing and it looks like the older notes are still saved somewhere, but not being displayed. We deleted the oldest notes and refreshed the page, and older notes showed up to replace them.
Is there a limit on the amount of history that can be displayed in an opportunity? Or is this a gitch?

Hello @zionad

Can you please share versions of all Workspace components you are running right now? You can find this information in Control Panel > Update section.

There should be no limit for that, but some times information can cache up causing some issues - it is possible whether the same behavior occurs in incognito mode of your browser or in any other browser?

Here is a screenshot of the update section:

Ill get back to you on the incognito, but I know that it happens across multiple users on different operating systems (MacOS and Fedora Linux).

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Looking forward to this information.

Incognito made no difference.

Thank you for the test. May I know the number of visible items in the history section? By the way, do you see “Show more” button by the end of the history list or do you have sorting options set?