OnlyOffice does not start. Error detection library

OnlyOfficce won’t start error: /opt/onlyoffice/DesktopEditors error while loading shared libraries: libooxmlsignture.so: cannot open shared object file: No such file or directory". The error appears at any time after installing programs via dpkg -i or apt-get install. The error appears at any time after installing programs via dpkg -i or apt-get install, after installing OnlyOffice. The application is working properly until other programs are installed.
OS: AstraLinux
OnlyOffice: 9.0.4-50

Hey @pen58, :wave:

Thanks for reporting this issue!
We haven’t specifically tested on Astra Linux, but it should behave similarly to other distributions. That said, it seems like the problem kicks in after installing other programs .

To help us reproduce and fix this, could you share the exact steps to trigger the error (e.g., a sequence of commands or actions)?
Also, what other programs were you installing right before it happened? This will give us a clearer picture.

In the meantime, have you tried using alternative installation methods for Desktop Editors, like the AppImage or Snap package? They might bypass the dependency issue — you can grab them from our official downloads page.

Appreciate your help with the details. :handshake:

I get root rights: sudo -i
Install onlyoffice: dpkg -i onlyoffice-desktopeditors_amd64.deb
And everything has been working for several days. Then if there is a need to install something.

Then if you need to install something:
I get root rights: sudo -i
Installing programs: apt-get install or dpkg -i name package

Installed Software: CryptoPro, Vipnetclient, kaspersky anti-virus. There is also software for authorizing a user account from the server, written specifically for our office.

It seems to me that if you use the sudo su command to get root rights, then there is no problem, I will try to find out experimentally if this is the case for sure. If that’s the case, then everything is fine, but I would like to do without reinstalling a large number of operating systems.

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