Nextcloud 32 + OnlyOffice Apps 9.12.0 : undefined method OC\Server::getSystemTagObjectMapper()

Connectors
1

Hello,

I’m a system admin which encouter an error after upgrading my Nextcloud instance, Only Office App and OnlyOffice server.

Here are the versions used :

  • Nextcloud 32 (Docker)
  • OnlyOffice App 9.12.0
  • OnlyOffice Server 9.2 (Docker)

Nextcloud and OnlyOffice server are working : webui is available and when I connect Nextcloud to OnlyOffice through OnlyOffice app, it works.

Then OnlyOffice icons are present when I want to create a new document. But If I open the new document I’ve got an empty page and in the nextcloud logs I’ve got this error : Call to undefined method OC\Server::getSystemTagObjectMapper().

In the Nextcloud release notes for version 32 it seems that the correct method is OCP\Server and not OC anymore : Upgrade to Nextcloud 32 — Nextcloud latest Developer Manual latest documentation. And in this file '/var/www/html/apps/onlyoffice/lib/Controller/EditorApiController.php I can find this line twice : $fileTags = OC::$server->getSystemTagObjectMapper()->getTagIdsForObjects([$fileId], "files")[$fileId]; (with OC::$server).

I’m not sure about that because I’m not really a php developper but OnlyOffice App 9.12.0 seems not to be compatible with Nextcloud 32 although it is written compatible in Nextcloud App store (ONLYOFFICE - Apps - App Store - Nextcloud).

Can you help me with that please ?

Thank you, best regards,

2

Hello @virtualfloppy

I have just tested Nextcloud 32.0.3 with latest version of Document Server and connector app (9.2.1 and 9.12.0 respectively) and everything works as expected. If I create a new file, new tab opens with the editor.

Can you try reinstalling the connector app in your Nextcloud instance? I’d recommend removing the ../apps/onlyoffice directory, then installing the connector again as an approach.

3

Hi,
I had the same problem, and after reading the error message and the EditorAPIController.php file, I realized it was related to watermarks. As you pointed out, it calls the deprecated getter getSystemTagObjectMapper() :

      if ($watermarkSettings["allTags"]) {
            $tags = $watermarkSettings["allTagsList"];
            $fileTags = \OC::$server->getSystemTagObjectMapper()->getTagIdsForObjects([$fileId], "files")[$fil>
            foreach ($fileTags as $tagId) {
                if (in_array($tagId, $tags)) {
                    return $watermarkText;
                }

Until an update is released, if you have watermarks enabled in the OnlyOffice app options on Nextcloud, try disabling them, and it should work; it did for me.

4

Hi,
Thank you for your answers, I’ll try to disable watermarks and I’ll be back asap.
Best regards,

5

Hi,
I’ve just tried to disable watermarks and It works !
@GuillaumeP thanks a lot for your feedback.

I hope that we can have a fix soon.

Best regards,

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