[N] French accented letters are not correctly displayed

Desktop editors
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22

hello, you’re right, when I change arial to another font, it works great thanks

23

Hi, I’ve the same version and your file is working fine, with accent and arial on my side

24

Please provide the original Arial font file from Windows\Fonts

25

I can’t send zip or rar files on forum, so I cannot send a zip file with Arial font from my desktop.

I tried the zoom on OnlyOffice with 100%, 80% and 110%.

Longer screen recording is hard, because the file size limit

image
image1078×322 13.8 KB

And what do you means with “detaching”? Sorry I’m not too good in English.

26

Arial FR
here is arial fonts

27

I fogot that we can share in a link way

Arial fonts PT-BR

Well, so I can try to share longer videos in this way.
Video starting the onlyoffice

28

I tried both fonts, my and your, on my Linux laptop and in both the file broke.
My laptop use OnlyOffice on flatpak version, on 9.0.4.50.
I tried in local file and local server and both don’t work fine.

Maybe, next time, I will try again restarting the laptop each time I change the Arial fonts (my and your).

29

@lsw And what is your Interface Scaling in settings?
By detaching I mean that a tab with the edited document can be moved away from the main Editor frame

The fonts were received, we are checking

30

Interface Scaling is it?

image
image818×886 17.8 KB

Is it attaching spreadsheets?

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image1280×1024 105 KB

31

Hello @lsw

On the second screenshot the tab with the file is in the main window of Desktop Editors, but on the previous recordings this tab was dragged from the main window, i.e. was in a separate window. Please try not dragging the tab with the file, will it produce the same behavior? Also, please try disabling graphics acceleration in Desktop Editors settings.

33

In tab mode or window mode happens same issue

I disabled the graphics acceleration, same issue

34

Here a video after change to tab mode and disable graphics acceleration:
https://upload.disroot.org/r/51ZrTDww#s67fHnEj3ndt8jnWQx7lVM7VbQgUcNvXkSHmDquNffE=

1 Like
35

Hey @lsw, :wave:

We were able to reproduce the issue with accented letters not displaying correctly in Desktop Editors (v9.1.0.79 test version) on a Windows 11 Pro 23H2 device (OS build 22631.5768, Experience Pack 1000.22700.1106.0). However, it doesn’t happen on Windows 11 Pro 24H2, and swapping in custom fonts didn’t change the behavior.

This makes me think the problem might be tied to Windows 11 23H2 specifically. From your screenshots, it looks like you’re on Windows 10 — could you confirm the exact version and build (e.g., via Settings > System > About)? If you haven’t updated in a while, that could be a factor too. If possible, testing the file on a more recent Windows setup would help confirm.

If anyone else in the thread (@PJO25, @JR10) has Windows 11 23H2 still installed, it’d be great to check if you see the same thing!

37

Uuuhh, I’m using:

Edição Windows 10 Pro
Versão 22H2
Build SO 19045.6282

And with Desktop Editors from Release ONLYOFFICE-DesktopEditors-8.3.3 · ONLYOFFICE/DesktopEditors · GitHub work pretty good in this Windows version

38

I am using Desktop Editors (v9.0.4.50) on a Windows 11 Pro 24H2 device (OS build 26100.5074)

And the problem is still remaining with Arial Font

Best regards

Philippe

39

I reproduce this on linux laptop with desktop editors Community version 9.0.4.50 (flatpak), I used
arial fonts here on topic

System Details Report

Report details

  • Date generated: 2025-09-14 10:32:21

Hardware Information:

  • Hardware Model: Lenovo IdeaPad 3 15ALC6
  • Memory: 20.0 GiB
  • Processor: AMD Ryzen™ 5 5500U with Radeon™ Graphics × 12
  • Graphics: AMD Radeon™ Graphics
  • Disk Capacity: 1.3 TB

Software Information:

  • Firmware Version: GLCN42WW
  • OS Name: Fedora Linux 42 (Workstation Edition)
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 48
  • Windowing System: Wayland
  • Kernel Version: Linux 6.15.10-200.fc42.x86_64
40

Hey @lsw, @PJO25, @JR10, :wave:

Big thanks to all of you for the detailed reports and system info about the issue with French accented letters not displaying correctly in Arial font in ONLYOFFICE Desktop Editors! We’ve logged this as a bug: “Incorrect display of letters with diacritical marks in French using Arial font.”

Unfortunately, I can’t provide a timeline for a fix just yet, but we’re actively looking into it.
If anyone else encounters this issue, please chime in on this thread to keep the discussion centralized.

Appreciate your help!