Missing Plugins Tab in ONLYOFFICE Document Server Integrated with Tuleap

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1

Do you want to: Report a bug

For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem:

Steps to Reproduce:

  1. Deploy ONLYOFFICE Document Server (Docker) and Tuleap (Docker).
  2. Integrate ONLYOFFICE with Tuleap: Configure Tuleap to use the ONLYOFFICE Document Ensure JWT is correctly configured; basic document editing and creation via Tuleap works.
  3. Open document via Tuleap: Open a document in Tuleap that launches the ONLYOFFICE editor. The “Plugins” tab is missing.

Minimal Demo of the problem: Please see attached screenshots:

image
image871×247 15 KB

Kind regards,

2

Hello @amagan

Please specify versions of Tuleap and Document Server that are used.

Also, do you have any installed plugins? Can you enable integrated test example of Document Server and check if this tab is available there? You can find the instruction on how to enable it on the Welcome page of Document Server, when accessing its address.

3

Hi!

Here are the details you requested:

  • Tuleap: We’re currently using Tuleap version 16.9.99. It’s installed via Docker using the tuleap/tuleap-community-edition image.
  • ONLYOFFICE Document Server: We have ONLYOFFICE Docs version 8.3.3 installed, also via Docker, using the onlyoffice/documentserver image.

We don’t have any additional plugins installed on our ONLYOFFICE Document Server at the moment.

We’ve enabled the integrated test example as per the instructions on the Document Server welcome page. We can confirm that the example plugins are visible and function correctly within this test environment.

Please let us know if you need any further information.

Best regards,

4

Thank you for the reply. Considering that Plugins tab is shown in integrated test example, I can only recommend contacting Tuleap team with this query.

You see, technically, plugins can be disabled globally and on integration level. “Globally” means that plugins are removed completely from Document Server, which makes plugin tab to be hidden in any integration. “On integration level” means that on the step of initializing the editor the tab can be hidden.

This particular integration is maintained by the Tuleap team, thus my recommendation is to contact them for clarifications on that matter, because plugins do seem to exist in Document Server, so they are not disabled “globally”.