Math Type Plugin not starting

Desktop editors
1

Do you want to: Report a bug
OS version: Win 10 Pro
App version: 9.0.0.172 (x64)
Downloaded from: ONLYOFFICE website
Additional information:
Hi Team,
Curiosity got to me, and I was looking at the Plugins, and “Math Type” caught my attention, so I installed it.

When I launched it, the dialogue that displayed only showed the child window’s Title bar, and the Insert and Cancel buttons; nothing else in between as seen in the screen shot.

It is not an issue for me. Insert / Equation has met all the requirements that I have ever needed so far, but I thought I’d let you know that it would not start for me on OOv9, and maybe this is a general compatibility issue.

2

Hello @DavidRGreen

This is expected, because this plugin does not work in desktop version. This information is also stated in README of the plugin:

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3

Okay.
… but I didn’t read the “README” as it was prefixed by “How to use…” which I would only may have referred to if I was problems actually using the plugin. It not even starting was not even considered as a “usability” issue.

Perhaps the “Info & Support” section should have been headed “Not for Desktop editions of OnlyOffice”.

Thanks!

5

Thank you for the suggestion. We’ll take a closer look at it and I’ll you know.

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6

We have decided to add Known Issues to the descriptions of plugins in Plugin Manager. Thank you for the idea.

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