Issue with Zooming PDF

ONLYOFFICE Mobile: Documents
Do you want to: Report a bug
Device: Motorola Edge 40 Neo
OS version: Android 14
App version: 9.0.2
Mode: On Device

Hello,

After updating the app to 9.0.2, I am facing weird zoom issue, in many cases pinch-to-zoom gesture is not working and only possible way to zoom the document is double click, but there are problems as well, because it only zooms current page - not whole document (which is extremely weird).

Below it’s video where I open the same file in two PDF Viewers (the second one is OnlyOffice)

Link to Video

I tried to clear cookies and reinstall app, but nothing helps :frowning:

Best Regards,
dedoci

Hello @dedoci

Does it happen with every PDF file or a particular one? Is it possible to share a sample file for tests?

Hello @Constantine,

On some files this pinch-to-zoom is working (but also not always, in the video I was unable to performed it at all, but sometimes it works like one every two or three tries) , but this behaviour with only zooming one page (not document) happen on all files - unfortunately, I don’t have any other Android phone to verify whether it happen only on my particular device or it’s broader issue.

I recorded video using following file:

sample-local-pdf.pdf (48.5 KB)

Best Regards,
dedoci

Thank you very much. We are taking closer look at this situation. Please await feedback.

Hello @dedoci
Thank you for pointing us to this situation! We have added your request to internal tracksystem.
We will update this thread once we have something to share.