we are facing a challenge , after writing Arabic text , it shows properly in the editor (either word or pdf ) , also while exporting , it appears properly , but while trying to search or copy the text it is not proper , even while search for the text (as it appears ) no result .
also copying word from PDF and search for it , it is not showing as proper Arabic text .
any update
Hello @hisham
Can you provide exact steps to reproduce this issue or a sample file that produces described behavior for analysis?
By the way, what version of Document Server is being used in this scenario?
9.0.4-50
Thank you for the scenario. I followed the steps, but the result is not what you are describing.
Searching of copied text (both from original DOCX and resulting PDF) shows the query:
I pasted it back to the DOCX and it works as expected. See the screenshot, above line is original text inserted before saving as PDF and second line is inserted from resulting PDF:
Am I missing something? Can you record a video demo for this scenario?
Dear Ali ,
thanks for your response , the issue appears after exporting to PDF , not inside the editor .
Sorry, I seem to be misunderstanding. In the test above I saved DOCX with provided arabic text as PDF, then opened the PDF and copied the value. Searching for that value in both files (original DOCX and resulting PDF) shows the query.
What do you mean by “not inside the editor”?
while open the PDF , don’t copy the value from the PDF , instead , you may copy from the source or from here “نقطة” , it will results nothing found .
if you copy from PDF it will not show “نقطة” , it will show different .
new (11) (1).pdf (19.5 KB)
Indeed, in the attached file I cannot find the same text. However, here is the demo, which shows all provided steps, where I can’t reproduce the same issue:
Did I misunderstand the scenario?
NB: I used ONLYOFFICE Docs for a faster and easier recording of the scenario. The core of editors is the same, there is no difference in tests between Desktop Editors and Docs.
Dear Constantine ,
i tried the same steps you did and it is working find , but while typing the word itself into word directly it is not working .
Screen Recording 2025-10-30 100337.mp4
Thank you for the information. Indeed, in this scenario the issue reproduces. We are taking closer look at this.
We managed to identify the bug, thanks for the report. We started working on it, once it is fixed, I’ll let you know.
great , happy to hear that , looking forward to hear from you soon once it is fixed .
Hope everything going well , looking for an update on this bug .
