Impossible to connect Mendeley with Docspace through the Desktop editors

Hello everyone !

I use Arch Linux and OnlyOffice through flatpak.

First of all, thank you guys for the amazing work you’re doing !

I just wanted to point it out that it is impossible to connect Mendeley with the Desktop editors within DocSpace.

Indeed, when the authentication runs, it opens a web page (URL comes from the Copy Link and Open Form button) but remains white and empty pausing the authentication process.

Any help ?

Thank you in advance !

Hi @nicolas.a.grandin

First of all, thank you guys for the amazing work you’re doing !

Thank you for your positive feedback. We greatly appreciate your opinion. :star_struck:

I just wanted to point it out that it is impossible to connect Mendeley with the Desktop editors within DocSpace.

Indeed, when the authentication runs, it opens a web page (URL comes from the Copy Link and Open Form button) but remains white and empty pausing the authentication process.

Please send us a video of you reproducing the problem, or a link to it. This will help us ensure that we are following the same steps as you.

@Farkhod thank you for yout answer!
Here’s the video:
2025-07-22 11-47-00.mkv (657.0 KB)

Thank you @nicolas.a.grandin !

Analyzing. Please wait for our reply.

Hey @nicolas.a.grandin

I have the test results. It’s a known issue, as mentioned here: Mendeley plugin for desktop editors

Work on fixing it is ongoing. We will notify you when it’s fixed.

Hey @Farkhod !
Oh ok I thought the bugg was only for a use on local files not on DocSpace with the Desktop Editors
Thanks !

Hi again, @nicolas.a.grandin !
That’s okay. Just make sure not to create duplicate requests next time :smirk:

My bad @Farkhod

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