I want to display a clear KingdrawXObject object

Docs
1

When I open a DOCX file containing a KingDrawXObject object using the web version of OnlyOffice, the chemical structure image appears very clear in Microsoft Office Word, but in the web version of OnlyOffice it displays very blurry with extremely low resolution.
How can I solve this problem? Thank you.

2

Hello @Cocean1
Could you please share a sample of such file? We’ll check it out.

4

Thank you for your reply. However, when I tried to reply to you with attachments, the prompt showed “Sorry, new users can not upload attachments.” May I send you an email instead?

5

Hello,
Your forum level has been increased. You can use attachments and PMs now.

6

Thank you. Here are the screenshots showing the display results in OnlyOffice and Office, together with the source DOCX file.

kingdraw.docx (16.3 KB)

onlyoffice
onlyoffice1920×1004 34.7 KB

msoffice
msoffice1914×984 36.9 KB

8

Thank you @Cocean1
We’re checking the situation.

9

Thanks, looking forward to your update.

11

Hello @Cocean1
We have found a bug (internal track number - 83766) in the provided scenario. We have started working on it.
Thank you for valuable data!