I can't open more than one document from a path that contains '#' (MacOS Tahoe 26.3)

Do you want to: Report a bug
Steps to reproduce:

  • Create folder with # in name, e.g. # Test
  • Put two docx files in the folder
  • Open one in OnlyOffice
  • Try to open the second one (it doesn’t matter if it is opened from within the app or from Finder)
  • The first file is still the only one open.
  • Close the file
  • Remove the # from the Folder and open one file at a time
  • They should both open as expected

OS version: MacOS Tahoe 26.3
App version: 9.2.1
Downloaded from: Homebrew
Additional information:

If I select multiple documents and open them all in the first step, they all open, but if I try to open additional files in the same folder, the same issue occurs and no more files are opened.

I can open files from other folders independently of this issue, so it took a while for me to realize what was causing the unexpected behavior.

A # in the beginning of the filename also seems to trigger the same bug.

Hope it’s an easy fix :blush:

Hi! Thank you for the detailed report and clear steps to reproduce — this is very helpful!
We’ll check this scenario and forward it to our development team for investigation.
We’ll update the thread once we have results.

Hi, @lwik ! Thanks again for the detailed report!
We’ve reproduced the issue and have registered it in our internal bug tracker. Unfortunately, we can’t share an exact ETA for the fix yet, but we’ll update this thread as soon as we have any progress.