I can't fill and sign the form created with Onlyoffice

PDF
1

Hello,

I have created a form for the public to fill in but when I run the test it didn’t work. I have filled all the mandatory fields and when I click on “Submit” it didn’t work and the following mention appeared: “Please fill in all the mandatory fields”.
Could you kindly help sort this out?
Please find below the link to the form I have created: https://emilieantoni.onlyoffice.com/doceditor?share=MDQvcVB5cTZYd2sya0puZjZOQWdSRG9qWS9QbmRuWjJpVzRUTFNoTW1wMD0_IjY5N2IwZ

Kind regards,
Emilie Antoni

3

Hello @EmilieA
Sadly, the provided link is incorrect.
Let’s start from scratch. Please record video file with your exact actions of Room and file creations. Once it done, please reproduce the test and share the link.

4

Hello Alexandre,
Thank you for your reply. Please find here the link to a video to show you how I filled the form that I have created and you will see that at the end I can’t send it: https://emilieantoni.onlyoffice.com/s/vRphV7pWf_QPwnz
Let me know how I can solve this bug.

Kind regards, Emilie

6

Hello @EmilieA
Thank you for the video file. It seems to be expected behavior if you’re using some templates that require all fields to be completed, for example, ‘Agreement template’:


Please follow the hint: “Please fill in all the mandatory fields” and check if any fields are missing.

7

Hello Alexandre,

Thank you for your reply. I am not sure to understand as I have completed all the mandatory field as you can see in the video. Or did I miss a field? If this is the case, would you kindly explain me which field is missing?
And I am not sure to understand what you mean by “For example, ‘Agreement template’”. Would you kindly develop this please?

Kind regards,
Emilie

8

The missed fields should be highlighted. Could you please share your file? Have you created it by yourself or have you used one of our templates?

9

I have created a new form. Apparently I can’t share a link on this conversation…