How to solve the problem that only presentations cannot play MP3 audio files embedded inside the document

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How to solve the problem that only presentations cannot play MP3 audio files embedded inside the document
version onlyoffice docs 9.2.0.98
OS: windows11
Browser version: chrome
Additional information:
How to solve the problem that only presentations cannot play MP3 audio files embedded inside the document

For example, attachments to the files I provided。

Also, I use integration in this way.

Look forward to your reply。

1 Like
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Hey @yujikuan, :wave:

Thanks for reporting the issue with MP3 audio files not playing in presentations ONLYOFFICE Docs (WEB) .

I understand the problem, but unfortunately, we don’t have a working solution yet. I’ve passed your report and details to our developers for investigation.

Appreciate you bringing this up! I’ll keep you updated as soon as we have any progress.

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Thank you for your reply. I believe it is an important feature.

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Hello @yujikuan

Unfortunately, due to technical limitations, Document Server is not capable of playing video and audio online. We are working on this issue, but there is no news just yet.