Hindi typing via Google Input Tools not working in OnlyOffice Web

When using Google Input Tools (IME) for Hindi typing in the OnlyOffice Web version, the Spacebar and many symbol keys (like , . ? ; : " { } | \ @ # $ % ^ & *) stop working completely.

This happens across multiple platforms and browsers. The issue is specific to the Web version and does not occur in the Desktop app.


To Reproduce:

  1. Open OnlyOffice Web Editor (https://www.onlyoffice.com/)
  2. Enable Google Input Tools (Hindi) – via Chrome Extension or website-based IME
  3. Try typing Hindi text (e.g., “भारत में एकता”) using phonetic input
  4. Try pressing:
    • spacebar
    • Punctuation keys like , . ? ; : [ ] { } \ @ # $ % ^ &
  5. Keys are either unresponsive or produce no output

Expected behavior:
Hindi typing should behave normally, as it does in:

  • Google Docs
  • LibreOffice
  • MS Word
  • OnlyOffice Desktop App

Actual behavior:

  • Spacebar doesn’t work
  • Most punctuation/symbol keys are disabled
  • Hindi letters sometimes appear garbled when pasted
  • Same behavior observed in Chrome, Brave, and Firefox

Tested on:

  • :white_check_mark: Windows 10 + Chrome + OnlyOffice Web → Issue occurs
  • :white_check_mark: Linux (Zorin OS) + Chrome/Brave/Firefox + OnlyOffice Web → Issue occurs
  • :white_check_mark: Windows 10 + OnlyOffice Desktop → Works perfectly
  • :white_check_mark: Google Docs with Google Input Tools → Works perfectly

Root cause assumption:
It seems the Web version of OnlyOffice doesn’t handle IME-generated key events properly when using Devanagari (Hindi Unicode). It likely fails to forward key events like spacebar and symbols when IME is active.


Suggested solution:
Please update the OnlyOffice Web editor to support standard Unicode IME input methods (especially Google Input Tools), as used widely for Indian languages.


Workaround attempts (all failed):

  • Tried Ctrl+Shift+V for plain paste
  • Tried switching fonts (Arial, Noto Sans, DejaVu Sans, etc.)
  • Tried Brave/Firefox
  • Same issue persists

Please look into this, as Hindi (and other Indic language) support is essential for many users in India.

Hello @ajitpaul
Please do not post the same request in different communication channels. As far as I understand, you are already communicating via Zendesk with the same request.
We will post the final result in this thread once the case is resolved in Zendesk.