Errors when saving a pdf file

When loading a PDF file and editing it, which involved adding a few TEXTBOXes to the document and saving it, elements of the document that were not affected by the editing were changed. This is an account statement, so I have blurred out sensitive data.

Program version 9.2.1

Hello @Rafal,

We would need a sample file where the issue can be reproduced. You can create a copy of your file, hide all the sensitive information using the Redact feature and provide this file to us. Also provide steps to reproduce the issue.

When I try to add the PDF file you requested, I get a message that I cannot do it as a new user.

Now I noticed that it is not adding the texbox that breaks the document, but editing the text in the file

If you give me your email address, I can send the file directly to you, bypassing the forum and the problems associated with it.

Hello @Rafal

You should be able to make attachments now. Please try again.

historia_operacji_20260102_121230.pdf (489.3 KB)

Hello @Rafal,

Thank you for providing the file. I have tried adding some text to it and haven’t noticed any changed values in the columns after saving it. Please record a video with steps to reproduce the issue.

2026-01-07 17-52-57.mkv (1.7 MB)

Thanks for the video, it makes sense now. I have forwarded it to QA team, please await the feedback.

I was informed that this issue has been registered under the number 79318. I will keep you posted on the updates.

Hello @Rafal

We released new version 9.3 of Desktop Editors that brings more enhancements and improvements to PDF editing. The issue with missing data from this topic has been resolved.

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