I have nextcloud installed in my NAS DS220+ and onlyoffice installed in my VPS.
I cannot open un document onlyoffice : i get this message:”Echec du téléchargement Cliquez ok pour fermer l’éditeur”
Hello @fab
Please share a screenshot of this error, also provide following information:
- version of Document Server;
- installation type of Document Server;
- version of the connector app;
- version of Nextcloud.
In general, please take a look at logs of Document Server for more information about the error. Logs are located in /var/log/onlyoffice/documentserver (same path in Docker container unless mounted).