Download failed from 1 node

Hi
i’ve 3 nodes whit onlyoffice 9.1, rabbitmq and redis.
from 2 nodes ds-example work fine. from 1 i recive download failed, from chrome i see this error:
Failed to load resource: the server responded with a status of 403 (Forbidden)
http://10.175.0.82/cache/files/data/10.1.19.232new.docx1763542846185/Editor.bin/Editor.bin?md5=g9IhH_1u2FJmcEs3GxrT8g&expires=1766146294&shardkey=10.1.19.232new.docx1763542846185&filename=Editor.bin

no log from documentserver, only on ngnix:
2025/11/19 12:23:32 [error] 10074#10074: *479 connect() failed (111: Connection refused) while connecting to upstream, client: 10.1.19.232, server: , request: “GET /9.1.0-96a7a01b3d9e3f005d789cd669ac6c98/doc/10.1.19.232new.docx1763542846185/c/?shardkey=10.1.19.232new.docx1763542846185&EIO=4&transport=websocket HTTP/1.1”, upstream: “http://127.0.0.1:8000/doc/10.1.19.232new.docx1763542846185/c/?shardkey=10.1.19.232new.docx1763542846185&EIO=4&transport=websocket”, host: “10.175.0.82”

local.json its ok

Hello @Mistake

403 refers to forbidden, as you may know. Possibly a JWT issue or some white-listing. Are you hosting Document Server in a cluster environment?