Document Server for Odoo (Windows)

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Hello,

I have an issue when configuring the Document server in Odoo.

  • ONLYOFFICE Document Server version: 9.0.4
  • OS: Windows
  • Browser Version: Google Chrome Version 139.0.7258.155 (Official Build) (64-bit)

Additional information:

  • Installed the ONLYOFFICE Document server Instance. This can also be accessed via de browser via my-ipaddress:80

Installed the ONLYOFFICE for Odoo module (ONLYOFFICE | Odoo Apps Store) and configured in Odoo:

  1. Document Server Url: my-ipaddress:80
  2. Document Editing Service address for internal requests from the server: my-ipaddress:80/
  3. Server address for internal requests from the Document Editing Service: my-IPaddress:8069/
  4. Document Server JWT Secret
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When saving the configuration I get the error message ‘ONLYOFFICE cannot be reached’.

Please let me know if there’s anything I have missed.

2

Hey @YSohadi, :wave:

Let’s sort this out. Here are a few things to check based on your setup:

  1. I noticed your Document Server URL is set to my-ipaddress:80. It should include a trailing slash, like this: http://my-ipaddress:80/. Could you update that and see if it helps?

  2. Does the example (built into the Document Server) work correctly? For instance, can you open, edit, and save documents?

  3. You mentioned ONLYOFFICE Document Server version 9.0.4, but could you confirm the version of the Odoo connector (onlyoffice_odoo) you’re using? You can find it in the Odoo Apps menu or the module details.

  4. Also, what version of Odoo are you running? This will help us ensure compatibility.

If you can share these details, it’ll give us a clearer picture to troubleshoot. Thanks for your patience, and let me know how it goes!