Document quarantaned/ no changes saved

Docs
1

Do you want to: Report a bug
I use Avast Security as my antivirus program on my Mac. For the past few days, every time I open the OnlyOffice office software and edit a document, I get a message saying that the file changes0.json has been moved to quarantine. After that, the app no longer saves my changes to the document without informing me. I’m not sure which app is causing the problem.

OS: Sonoma 14.8.4
Browser version: Firefox 148
Additional information:
Any relevant details about the situation. If you’ve modified configuration files or are using a proxy server that might affect the situation, please mention it. You can also attach images and videofile to the post (or to place them to external storage)

2

Hello @annasch

Please specify version of Desktop Editors you are using and the platform (Intel Chip or Apple Silicon).

4

Hi, using community version 9.3.1. and an Intel Core i5 Mac.

5

Thank you for the comment. I have forwarded this information to devs for review. I’ll let you know once I get any news.