Customize Email Template - on new discussion in Projects

Dear Colleagues,
when a new comments or discussion submited in the portal, as subscriber we will got email to notif there is new comments.
Sometimes the comment are having image inline, and by default the email will be include image placeholder inside.
However the image placeholder are always broken link, so it’s useless.
Because to load the image, browser need to login, and our mail client are not login to the portal.

I there any way to modified the email template, so I can remove the image placeholder ? Or there is another suggested way to solve this problem ?

Hello @stefanuswardoyo
Unfortunately, there’s no email template customization feature. As for the issue itself, we are checking the situation, I will contact you shortly.
Update: we have reproduced the described situation, and we have started working on it. I will update this thread once we have something to share.