Backup and Restore error 'Error while fetching data'

Workspace
1

Hi please help to fix my recent issue that I encountered today in OnlyOffice Control panel. I dont know how to fix it?

restore
restore823×267 6.36 KB

2

Hello @gdimaranan

Please provide more information:

  • versions of all Workspace components (you can find them in Control Panel > Update);
  • installation type of Workspace (Docker, DEB/RPM packages, EXE/MSI);
  • OS of the server, where Workspace is installed.

Also, please specify under which conditions this error has appeared – did you try to restore some data?