Arrows on Callout box

Do you want to: Report a bug
OS version: Windows 11
App version: 9.2.1.43 (x64 exe)
Downloaded from: ONLYOFFICE website
Additional information:-

Hi Team,
Writing up a manual with screen-shots, and trying to use a Callout box to point to an item in the screen shot.

Using » Insert / Shapes / Callouts / Line Callout 1

When I attempted to add an arrow to the callout’s pointer, I got the following result;
Screenshot 2025-12-26 150018

And while the arrow-head was on the callout’s pointer, it was also present on the box.
This is not quite what I was expecting. Pointer, Yes. Box, No.
I did chuckle to myself when I saw this; programatically, I can see what is happening and why, but it doesn’t suit.

I haven’t used MS Word for quite a few years, but I do remember that the callout did not include the arrow-head in the box part.

… so no arrows in callouts for the time being I think.

Hello @DavidRGreen

We are checking out this behavior. Please await my feedback.

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This behavior has been confirmed as a bug. We added the report into our internal bug-tracker under the number 79285. Sorry for the inconvenience.

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Hello @DavidRGreen

New version 9.3 of Desktop Editors fixed the issue with arrows in callout boxes.

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Excellent! :+1::100:
The upgrade just rolled in, and a quick test confirmed that only the “pointy end” had an arrow head. Much better.
Thanks for the “heads-up”.

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Thanks for the feedback, I’m glad to know that it works correctly now. Closing topic as solved.

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