Unable to perform backup, paid only now in community docspace?

DocSpace
, ,
1

Running on Ubuntu 24
Using Chrome latest:

Just updated community docker install of docspace using
bash docspace-install.sh docker -u true
(no errors)

VERSIONS
docker ps -a|grep onlyof|grep -v month|awk ‘{print $2}’
onlyoffice/docspace-router:3.5.0.1
onlyoffice/docspace-socket:3.5.0.1
onlyoffice/docspace-people-server:3.5.0.1
onlyoffice/docspace-sdk:3.5.0.1
onlyoffice/docspace-management:3.5.0.1
onlyoffice/docspace-files-services:3.5.0.1
onlyoffice/docspace-api:3.5.0.1
onlyoffice/docspace-telegram:3.5.0.1
onlyoffice/docspace-backup:3.5.0.1
onlyoffice/docspace-login:3.5.0.1
onlyoffice/docspace-backup-background:3.5.0.1
onlyoffice/docspace-clear-events:3.5.0.1
onlyoffice/docspace-studio:3.5.0.1
onlyoffice/docspace-studio-notify:3.5.0.1
onlyoffice/docspace-doceditor:3.5.0.1
onlyoffice/docspace-files:3.5.0.1
onlyoffice/docspace-ssoauth:3.5.0.1
onlyoffice/docspace-notify:3.5.0.1
onlyoffice/docspace-api-system:3.5.0.1
nginx:latest
onlyoffice/docspace-healthchecks:3.5.0.1
onlyoffice/docspace-identity-api:3.5.0.1
onlyoffice/docspace-identity-authorization:3.5.0.1
onlyoffice/docspace-migration-runner:3.5.0.1
onlyoffice/documentserver:9.1.0.1
mysql:8.3.0

BUT now I cannot do any backups… OR room dumps

I see

Screenshot from 2025-11-25 09-27-55
Screenshot from 2025-11-25 09-27-554297×1184 206 KB

Is backup a paid only feature now?

thanks
Ivan

2

BUMP … is there ONE admin accoiunt allowed and the rest are paid?

3

I am also unable to download a room… I see an error "Warning

None of the specified endpoints were reachable"
All of this after upgrading to 9.X

Screenshot from 2025-11-29 14-00-39
Screenshot from 2025-11-29 14-00-39783×264 25.8 KB

4

Hello @ivan

Can you recall from which version of DocSpace the update was performed?

5

Hi Constantine. Then highest rev of 8.X, I was keeping pace with the realeases.

6

This seems to be the version of Document Server. I was referring to the version of DocSpace itself. For instance, current version of DocSpace it 3.5.

7

HI, I’m now on Document management:

ONLYOFFICE DocSpace

v.3.5.0.7730. Is there a way to check the old version in a log?

8

Back in May you had 3.1:

Have you updated DocSpace in between May and today?

9

Hello Constatine. happy new year :slight_smile: I did a fresh install and data migration. All is now well. Please close the ticket.

2 Likes
10

Thanks for the reply. I am glad to know. Closing topic as solved.