# Ubuntu Install - Welcome works, healthcheck 502 error

**URL:** https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029
**Category:** Docs
**Tags:** nginx, linux
**Created:** [15 February 2025 15:38 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029 "2025-02-15T15:38:37Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![AGallant](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/agallant/32/7387_2.png) [@AGallant](https://community.onlyoffice.com/u/AGallant)
#### Post date: [15 February 2025 15:38 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/1 "2025-02-15T15:38:37Z")

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Do you want to: Suggest a feature / Report a bug / Ask a how-to question  
For feature suggestions, describe the result you would like to achieve in detail.  
For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.  
Document Server version: 8.3.0-94  
Type of installation of the Document Server (docker, deb/rpm, exe, please point us to the installation guide that you used as well): deb : [Installing ONLYOFFICE Docs for Debian, Ubuntu, and derivatives - ONLYOFFICE](https://helpcenter.onlyoffice.com/installation/docs-community-install-ubuntu.aspx)  
OS: Ubuntu 22.04  
Browser version: Chrome 132.0.6834.196  
Additional information: I can get to /welcome, but /healthcheck gives 502 error. Demo server works at /example, but opening any file in the demo server it opens the new tab but never finishes loading the editor. I am using nginx. It was working last night, but I went to bed and woke up this morning with this issue.  
Any relevant details about the situation. If you’ve modified configuration files or are using a proxy server that might affect the situation, please mention it. You can also attach images and videofile to the post (or to place them to external storage)

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### Author: ![DmitriiV](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/dmitriiv/32/4344_2.png) [@DmitriiV](https://community.onlyoffice.com/u/DmitriiV)
#### Post date: [17 February 2025 06:14 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/2 "2025-02-17T06:14:10Z")

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@AGallant  
Hello, please provide all Document Server logs (/var/log/onlyoffice/documentserver) as file

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### Author: ![AGallant](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/agallant/32/7387_2.png) [@AGallant](https://community.onlyoffice.com/u/AGallant)
#### Post date: [18 February 2025 16:06 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/4 "2025-02-18T16:06:23Z")

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Here is the nginx log you requested, sanitized for privacy.  
[nginx.error.log](https://community.onlyoffice.com/uploads/short-url/pDZdkLFUvuflqPWnsm8jG3Vs0z6.log) (255.9 KB)

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### Author: ![DmitriiV](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/dmitriiv/32/4344_2.png) [@DmitriiV](https://community.onlyoffice.com/u/DmitriiV)
#### Post date: [19 February 2025 08:29 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/5 "2025-02-19T08:29:23Z")

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nginx log is not enough, we would need to see all the logs from the above-mentioned folder (you can send them via PM if you like)  
Additionally, please reproduce the issue and send us the screenshot of DevTool’s Console and Network tabs content  
Also, if I understand correctly, you are using nginx proxy?  
Please provide your nginx proxy’s config

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### Author: ![AGallant](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/agallant/32/7387_2.png) [@AGallant](https://community.onlyoffice.com/u/AGallant)
#### Post date: [19 February 2025 13:16 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/6 "2025-02-19T13:16:45Z")

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I was able to get passed the error - there was a missing comma in my local.json file which I added and now healthcheck passes. Thanks nevertheless for your help!

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### Author: ![DmitriiV](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/dmitriiv/32/4344_2.png) [@DmitriiV](https://community.onlyoffice.com/u/DmitriiV)
#### Post date: [20 February 2025 11:44 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/7 "2025-02-20T11:44:20Z")

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Glad that the issue has been resolved! I’ll close this thread, feel free to create new topics if you have any other questions

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### Author: ![DmitriiV](https://community.onlyoffice.com/user_avatar/community.onlyoffice.com/dmitriiv/32/4344_2.png) [@DmitriiV](https://community.onlyoffice.com/u/DmitriiV)
#### Post date: [20 February 2025 11:44 UTC](https://community.onlyoffice.com/t/ubuntu-install-welcome-works-healthcheck-502-error/13029/8 "2025-02-20T11:44:25Z")

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