Sometimes desktop editors freezes when I try to open a file on Windows 11

Desktop editors
1

After replacing Windows 10 with Windows 11, sometimes desktop editors freezes when I try to open a file.

I use
OS: Windows 11 Pro 24H2
Desktop Editors: 9.0.4.50 (x64 exe)

It happened in two cases.

  1. double click a file on windows explorer.
  2. select new file on desktop editors home menu.

The freeze will go away if I end one of the editors_helper.exe (probably the one with the highest PID) in Task Manager details.

2

Hello @nishigaki

If you have a chance, please try reinstalling Desktop Editors with MSI installer for Windows 11:

3

Hello @Constantine

I’ll try it once I’ve finished testing the other issue.

1 Like
4

Hello @Constantine

I had to reinstall the Desktop Editors for other testing, which delayed this test. I installed it with MSI and have been using it for about three weeks, but the freeze when opening has not occurred.

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5

I’m glad to know. Please monitor the situation for little longer and let me know if it happens again.

6

Thanks @Constantine

I understand.
So installing via MSI is just a workaround, not a way to identify the cause.
I’ll Inform members to reinstall using MSI.

1 Like