ONLYOFFICE Mobile: Documents / Projects / Web Editors
Do you want to: Suggest a feature / Report a bug / Ask a how-to question
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For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.
Device: Lenovo Chromebook Duet 11
OS version: 134
App version: 8.3.2
Mode: On Device
Additional information: When I type text with the device keyboard or the virtual keyboard (in tablet mode), nothing visible happen, the cursor does not move at all.
Hello @denezroazhon
Please specify how did you install the app on your Chromebook device. If possible, please record a video with on-screen keyboard that demonstrates the behavior to share.
Thank you very much Constantine. Sorry for this late response. I have installed OnlyOffice through the Playstore. Here is a video capture of the problem. When I type, nothing appears in the document.
Unfortunately, this requires authentication, I cannot access the video. Is it possible to share auth-less access or upload the video to any other cloud storage?
Here it IS : https://youtu.be/qxE1YWEMOLY
Thanks. On the initial screenshot I can see buttons to minimize, expand and close the window – are these available on your tablet? The video does not demonstrate them, but I am curious why they are there.
The buttons appear when the hardware keyboard is attached, and do not when it is detached and the virtual keyboard is used.
Thank you very much for the reply. We are about to release new version of the mobile app, I suggest waiting a little for the update to become available and then checking out the situation additionally.
I will notify you once the update is officially released.
Hello @denezroazhon
New version of the mobile app for Android has been released. Please update the app and check the situation once more.
Hi Constantine,
Bug always present whith version 9.0.2…
Thank you for the feedback. Please let me know what virtual keyboard is being used and its version.
We will do some tests in order to reproduce the issue and analyze it.