Linux Mint - Printing bug - paper orientation is not respected

Desktop editors
23

hello

I’ve come across this bug also in linux mint 22.1

Is there any update on a fix?

24

Hello @steveyh25
We are still working on it. I will update this thread once we have something to share.

25

We have similar issue on CentOS 7 derivative (RED OS 7) with Only office newer than 7.1.1.57 (on 7.1.1.57 it works fine).

When you try to print in Lanscape orientation. You receive Lanscape oriented content but cut at Portrait size width with empty space left and right.

To solve the problem you should set Landscape (desired) orientation in OnlyOffice, then press Print button. System printing dialog will pop up. Select Portrait orientation. In this case correct Lanscape page will be printed.

Another workaround is to use Quick print function (Ctrl+Shift+P) without printing dialog.

1 Like
26

Dear @Corvex
We are still working on the bug mentioned in this thread. We will notify you once the fix is released.

1 Like
27

Hello, i have the same issue on Mint Cinnamon 22 with Onlyoffice 9.0.3.29. I recently tried printing landscape on Zorin OS and it worked.

28

Hello @emollo
We will contact you once the fix is released.
Please accept our sincere apologies.

29

Hello,

I have the same problem on Ubuntu 25.04.

When printing in landscape orientation, the document is not rotated. It is printed in portrait mode, centered and cropped on both sides.
Type of documents : All types in Onlyoffice (DOCX, XLSX, PDF)
Other applications don’t have the issue (eg, printing landscape from Firefox or Document Reader is fine)

OS : Ubuntu 25.04 on HP EliteBook 850
OnlyOffice version : 9.04.50
Printer : Canon MG8250
Printer Driver : Canon MG8200 series - CUPS+Gutenprint v5.3.4

I could not find the log files for OnlyOffice on my system.

Regards,
Jean-Pierre

30

Hello, I have the same problem on all my client workstations that are on Linux Mint 22.1. When I open an xlsx or ods with OnlyOffice I cannot print in landscape mode. I have the problem with all printers. Note that I do not have the problem with LibreOffice. Also note that I have the problem with both a deb and Flatpak installation.

31

Hello @jpib and @Alain17
Unfortunately, we’re still working on the mentioned bug. I will update this thread once we have something to share.

32

Same problem. Pdf OK, Epson Printer KO, same issue with Win11
Unfortunately i’m going to give up Onlyoffice for this reason.

33

Hello @XavierLC
Please accept our sincere apologies for the situation. We’re still working on the mentioned bug, and we will update notify you immediately once we have something to share.

1 Like
34

hello. I am here to celebrate the 1 year anniversary of this issue and to ask if there is still a plan to resolve this?

thanks

1 Like
35

As far as I’m concerned, now that OO is full off fancy AI stuff, I hope that the OO team will have time to come back to basic functionalities as this one (or other pending for some times now), as they are - IMO - key when talking about productivity.
Thanks :slight_smile:

1 Like
37

Dear @arcqus and @steveyh25
Please accept our sincere apologies for the length of the situation. I have added your requests to mentioned bug (internal tracknumber - 73287). Unfortunately, we’re still working on it.
I will update this thread once we have something to share.