French accented letters are not correctly displayed

Report a bug

Since I installed the new version of onlyoffice (9.0.0.172), I have a problem displaying French accented letters in WORKSHEET. They are not displayed correctly in the cells (row/column), but they are displayed correctly in the upper area below the menu.
For bug reports, provide the steps to reproduce and if possible a minimal demo of the problem.
OS version: Windows 11
App version: 9.0.0.172
Downloaded from: ONLYOFFICE website
Additional information:

Hello @PJO25,
Does this issue occur with all spreadsheet files? Could you provide an example file that contains accented letters? ( à, â, é, è, ù)

Hi Dmitri,

I am not able to send you this file 'Error “Sorry, new users can not upload attachments.”

I have the problem only in 1 file. The others with approximately the same data do not have the display problem

Regards
Philippe

Hello,
Since the transition to version 9.0 of Onlyoffice, I encounter the same problem, the text in my spreadsheet table is systematically modified, the vowels with accent are replaced by accentuated capital letters or by signs.
What solution do you offer to remedy that and find characters in accordance with French writing.
Thank you in advance. Sincerely.

Christian Conquet

@PJO25 Now you should be able to upload the file, please provide it so that we can analyze it

@Krist.64
Hello, could you please also provide an example file in which the issue occurs?

Hello, I make an attempt to reach you a file that includes errors, I have selected a few so that they are easy to spot. Sorry but as a new user I am not allowed to reach a document. I send it to you via my personal messaging. Sincerely

Hi Dmitrii,

Example file joined
file-accented.xlsx (39.9 KB)
Pb_request92166.pdf (71.4 KB)

Hi,

There is a similar bug on Portuguese after install the new OnlyOffice version.
But it only happens in already formatted XLSX, with Arial font or if I copy (Ctrl+c / Ctrl+v) the form to a new XLSX.

If I use liberation fonts, Arial black, Arimo or any other font work without issues.

And only half of the document is broken, the other half breaks if I press “F2” (to edit a broken cell) and press enter.

New tests:
I was trying while write this comment, and some characters only break/work if I use/don’t use bold or other lines on the same cell (alt+enter) with Arial.
Maybe this is the reason the old XLSX documents are broking.

I’m not able to send here this file, because: ‘Error “Sorry, new users can not upload attachments.”’

Sorry, I’m not too good at English.

@PJO25 Strangely, the issue does not reproduce either on Desktop Editors ver. 9.0 on Windows 11 or on Docs 9.0.1

@lsw Now you should be able to upload attachments

Hi Dmitrii,
When I change for another fonts (Calibri, Comic) it is displayed correctly.

Like this

On vídeo I press “F2” and “ENTER”

Planilha meio quebrada.xlsx (19.4 KB)

I forgot to share these videos, sorry.

It is breaking with bold

It is breaking with “alt”+“enter”

We are currently analysing the issue, please wait

Hi all,

In some other files, the problem does not appear. Even if the font used is Arial