File size exceeds the limitation set for your server

I am facing this from yesterday. I was working on a .docx file. I am using the Docspace online in chrome browser. I tried to get help from chat support, but they referred here. Please help, as this is urgent. Thank you.

Hello,
could you please clarify the following details first:

  • your exact DocSpace version,
  • whether you use ONLYOFFICE Cloud or a self-hosted DocSpace installation,
  • and which license/plan you are using.