Excel files won't open in Docs (Android)

Mobile apps
23

Please accept my sincere apologies. Indeed, I was notified that the bug has been reopened.
I will keep you posted on the updated in this regard.

Sorry for the inconvenience.

26

I would like to point out again that it has not been possible to open Excel files with the Android app for well over 2 months : (

1 Like
27

I have the same problem and it is pretty annoying. You say there is a 8.3.1 version, but on Google Play only 8.3.0 available?

28

I have the same problem.
google play now only 8.3.0 version ,please update!

29

with version 8.3.1 the same problem …

30

Hi Tob, I updated to version 8.3.1 yesterday on my Samsung S24, now it works great with all documents.

31

Unfortunately it doesn’t work with Android 13 and 8.3.1

32

@tob Can you please provide the screen recording of the issue reproduction on the recent 8.3.1 version? The bug has been fixed for this version

33

https://efg-meckschweiz.onlyoffice.com/s/-tBQb6KXnbShWdh

35

Hello @tob, sorry for the delayed response - we reproduced the issue and reopened the bug, sorry for the inconvenience, we will do our best to resolve this issue

37

It is now possible to open the files with iOS, however changes are not saved… What could we do?

38

@tob Hello,
This topic is specific to Android devices.
Please open a new topic and describe the problem that you faced in more detail there (including a screen recording of how to reproduce the issue, which cloud service you’re connected to, and any other relevant information, which format of files leads to the issue, version of the app that you use, the iOS version, what is the device that you’ve got)