# Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 7.2.1.34)

**URL:** https://community.onlyoffice.com/t/error-when-trying-to-connect-error-occurred-in-the-document-service-error-while-downloading-the-document-file-to-be-converted-version-7-2-1-34/3356
**Category:** Workspace
**Tags:** owncloud
**Created:** [17 December 2022 16:29 UTC](https://community.onlyoffice.com/t/error-when-trying-to-connect-error-occurred-in-the-document-service-error-while-downloading-the-document-file-to-be-converted-version-7-2-1-34/3356 "2022-12-17T16:29:10Z")
**Posts on this page:** 1
**Showing post:** 9

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### Author: ![mobo](https://community.onlyoffice.com/letter_avatar_proxy/v4/letter/m/cdc98d/32.png) [@mobo](https://community.onlyoffice.com/u/mobo)
#### Post date: [19 December 2022 14:59 UTC](https://community.onlyoffice.com/t/error-when-trying-to-connect-error-occurred-in-the-document-service-error-while-downloading-the-document-file-to-be-converted-version-7-2-1-34/3356/9 "2022-12-19T14:59:23Z")

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‘onlyoffice’ =\>  
array (  
‘verify\_peer\_off’ =\> true,  
“jwt\_secret” =\> “My\_Key”,  
“jwt\_header” =\> “Authorization”  
),  
Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.)  
(version 7.2.1.34)

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_[View the full topic](https://community.onlyoffice.com/t/error-when-trying-to-connect-error-occurred-in-the-document-service-error-while-downloading-the-document-file-to-be-converted-version-7-2-1-34/3356)._