Docs 9.4 Update error

Docs
1

Document Server version: 9.3.1.2 / docker
OS: Linux 24 / Docker
Browser version: Chrome
Additional information: Community Document Server

Aktualisierung - Control panel 2026-05-21 08-46-28
Aktualisierung - Control panel 2026-05-21 08-46-281634×1684 191 KB

Update error on Document Server after Control Panel update

Hello,

Yesterday, I performed an update of my portal because new versions were indicated in the Control Panel.

I updated as follows:

  1. Control Panel: Updated successfully.

  2. Community Server: Updated successfully.

After restarting, the “Update” button for the Document Server is no longer active, and I am unable to update to version 9.4.0.1.

Is there a way to fix this error, or is there a workaround to perform the update?

Thank you for your help.

Best regards,

2

Vielen Dank für rasche Hilfe. Angeblich, diese Thema interessiert keiner Kollege von Onlyoffice. Ich habe das Problem mit fehlende Update gelösst. Liebe Grüsse

3

Dear @Prof_h_c_K_Krause
Sorry for the late reply. The last week has been extremely busy, however we always try to respond everyone in a timely manner.
Please let us know whether you still need assistance. If you have resolved the situation on your own, please feel free to share a guide with other users.