# Ctrl + shift + minus not working on french keyboard
**URL:** https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357
**Category:** Docs
**Created:** [24 September 2023 09:05 UTC](https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357 "2023-09-24T09:05:57Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@allon](https://community.onlyoffice.com/u/allon)
#### Post date: [24 September 2023 09:05 UTC](https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357/1 "2023-09-24T09:05:57Z")
Hi,
Not sure I am in the right forum category as I am working in the web version of onlyoffice on firefox and chromium.
I can not use ctrl + shift + - . I asked some people to test it on their side, and it works for them.
We are working on the same server. The only difference seems to be that I am on a french keyboard layout.
Can it be the cause of my problem and is there a solution to this problem?
Thanks in advance for your answer
---
### Author:  [@Constantine](https://community.onlyoffice.com/u/Constantine)
#### Post date: [27 September 2023 08:25 UTC](https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357/2 "2023-09-27T08:25:47Z")
Hello @allon
Please specify what locale of the keyboard are you using? For example, French (France - AZERTY layout), French (Canadian, based on QWERTY), etc.
---
### Author:  [@allon](https://community.onlyoffice.com/u/allon)
#### Post date: [27 September 2023 08:43 UTC](https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357/4 "2023-09-27T08:43:37Z")
HI!
I use France Azerty layout.
I found a temporary solution for the moment by using the desktop version. This would not be perfect for collaboration but at the moment I need to change many data on my side, so this is ok.
Thanks.
---
### Author:  [@Constantine](https://community.onlyoffice.com/u/Constantine)
#### Post date: [2 October 2023 10:12 UTC](https://community.onlyoffice.com/t/ctrl-shift-minus-not-working-on-french-keyboard/6357/5 "2023-10-02T10:12:00Z")
Please elaborate on this. So on Desktop Editors the combination works properly, is that correct? Did you switch to another French keyboard layout?
**UPD** : we checked the combination via Key Checker and found out that the minus (-) key on English layout has code **189** which is missing on mentioned French (France - AZERTY) layout, hence, the combination Ctrl+⇧ Shift+- is not accessible on this layout.
We will add this information to the Help Center. Currently, as a workaround you can try using any other French layouts, e.g. Canadian.