Android issue

Mobile apps
1

Device: Galaxy S24 Ultra

OS: Android v16, OneUI:v 8.0

OnlyOffice v 9.3.1

After installing OnlyOffice I go to Clouds > Sign in > Dropbox > enter my email and password > Log In > I do the Captcha puzzle > “Verification complete” > Log In > I do the Captcha puzzle > “Verification complete” > “The Captcha response was not verified successfully” > Log In….

This cycle repeats indefinitely. Clearly a bug! Please notify me with a solution.

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2

Hello @Kevinmu
Sorry for the late reply. Please record a video file with your actions, we’ll check it out.