"An error has occurred while opening the file", when opening some .ppt files

Desktop editors
,
1

Hello,

When opening some .ppt files, I get an error which says “An error has occurred while opening the file”. I have named the screenshot “error ppt”.

Thanks

OS version: Windows 10 Pro 22H2
App version: 7.5.1.23 (x64 exe)
Downloaded from: ONLYOFFICE website

error ppt
error ppt1366×728 11.5 KB

2

Hello, @nicesto to reproduce the issue, we need your presentation file.
May I kindly request you to provide it? :upside_down_face:

3

Hello,

Just to let you know that the issue is solved. Three presentation files can open now. I assume this was a bug. Probably an update fixed this problem. You can close this topic now.

Thanks

1 Like